Your documents stay private.

Freight bills show your rates, your suppliers and your volumes. This page explains what I collect, how it is used, and how long it is kept.

Last updated: October 25, 2026

01 / What I collect

Only what you choose to send.

Zenmul does not have accounts, forms that store data, or logins. Everything comes to me by email.

Your name, company name, email address and anything else in the emails you send.
The documents you attach, such as freight invoices, bills of lading, arrival notices, rate sheets and container records.
Any notes you add about your shipments or charges.
I never ask for passwords, portal logins, bank account numbers or card numbers. Please black those out before sending.

02 / How it is used

To check your bills, prepare your dispute files and send you reports.
To reply to your emails about the work.
Your information is never sold, rented or traded.
Your documents and figures are never used in marketing, case studies, posts or examples. Examples on this website are made up.

03 / Service providers

Like any business, Zenmul relies on outside software to operate. These providers may store or process your information only so the work can be done.

Email hosting, to receive and send your messages and attachments.
Website hosting, which may keep standard server logs such as IP address and browser type.
Document and file processing software used to read and check your documents.
Your information may be handled outside the United States.
If the law requires it, information may be disclosed to authorities. You will be told unless the law forbids it.

04 / How long it is kept

Your documents are deleted from my working files and mailbox once the job is finished.
If you use the monthly Freight Guard service, documents are kept only while the monthly work continues, then deleted.
Invoices and payment records for my own services are kept as long as tax and business records require.

05 / Your choices

Ask what information I hold about you, and get a copy.
Ask for it to be corrected or deleted at any time.
Ask me to sign your NDA before you send anything.
Email nazmul@zenmul.com. You will get a reply within 30 days, usually much sooner.

06 / This website

This website does not use advertising or tracking cookies.
Fonts load from Google Fonts, which receives your IP address when the page loads.
This website and service are meant for businesses, not for children.
If this policy changes, the new version is posted here with a new date.

Questions about privacy? Email nazmul@zenmul.com.